At this moment the Xelion-Zoho plug-in is under review by Zoho. Please register below for the special Xelion-Zoho plug-in mailing.
The Xelion for Zoho plug-in brings you productivity benefits and customer intimacy
When the phone rings, the Xelion for Zoho plug-in shows the caller ID, baed on the phonenumber. With the plug-in you can make calls directly from Zoho CRM, Zoho Desk and Zoho Recruit.
Has the last contact been logged? With the Xelion for Zoho plug-in your calls are always logged in Zoho CRM and Zoho Desk. Customers will experience less friction and your customers will feel better served, because you can respond quickly and have the right conversations..
Always work from the moment of last customer contact
At incoming calls, the Xelion for Zoho Plug-in directly shows the right customer view. You do noet need to search for data, just validate them with the customer.
Call-routing facilitated by the Xelion switchboard will make sure that calls are routed to the right person. You can always approach the customer directly from the lastmoment of contact.
Complete logging in Zoho, actual customer data
Always have your customer file complete with automatic call logging.
From this richer customer data you can more effectively analyse customer behavior and campaign results, so you have an aopportunity to improve the customer journey of your customers.
Don't make your customers wait. Show your engagement and increase customer happiness and dialogue.
Click-to-call from Zoho CRM, Desk and Recruit
Make your calls dirctly from Zoho CRM, Zoho Desk and Zoho Recruit will result in considerable time savings for service operators.
An easer and first-time-right process will result in a beteer customer service process and will generate more output of your operators.
Install the plugin with just a few clicks and enjoy the benefits.
Zoho - Xelion - plug-in subscriptions
|Package||Number of users||Price per user per month|
|Small||< 50||€ 3,00|
|Medium||< 100||€ 2,50|
|Large||< 200||€ 2,25|
|Enterprise||> 200||€ 2,00|
Monthly subscriptions for the Xelion-Zoho plugin are based on a standard price of 30 Euro per organisation per month
Subsciptions are billed on a monthly basis. Contract period of 12 months. Prices excluding VAT. Payment by direct debit.
Installation of the Xelion for Zoho plugin service is really simple through the marketplace of Zoho Phonebridge, in your Zoho CRM, Zoho Desk or Zoho Recruit software.
Only authorized Zoho application administrators can initiate the integration. After that, users can register themselves for use of the integration service.
Support by GeeFirm during installation is not required. The process is fully automated.
Do you have questions or need assistance?
If required, GeeFirm may provide one-off support at a rate of EURO 50 for each support-call.
GeeFirm may take over your screens in ofrder to answer your questions or to setup the integration services.
Please contact GeeFirm Support only if you require one-off support.
Xelion Zoho Plug-in features
- Click-to-Call - Direct calls from Zoho (no desk-top software installs necessary)
- Call Pop-up - Known caller, unknown caller
- Call Logging - in Zoho
- Zoho opens pop-up screen at call acceptance, in which you can make notes and providing you access to the customer view or relared data
- Existing call routing in the Xelion switchboard is not affected
Xelion VOIP Telephony
Good communication is the lifeline of modern businesses. Xelion believes that by giving customers a simple to use platform that is accessible anywhere, anytime for any device, they can not only improve communications within their business, but also organise communications across multiple technologies.
With an extensive suite of features, Xelion includes all functionality out of the box. No bolt ons and no upgrade fees, everything is included for a simple monthly fee per user. Integration with desktop, smart phone, calendar and more come as standard features in Xelion and enable users to work where and how they want.
Xelion was in 2019 awarded with the 'Business Connectivity Cloud Voice Innovator' Award.
Subscriptions standard prices
After you have signed up for the Zoho Xelion Plug-in Service, you have a 14 day trial period to evaluate the service. When this trial period ends, your paid subscription will automatically begin. If during the trail period you decide not to need a subscription, send us an email saying so.